Frequently Asked Questions

Please call Jessica at 813-478-9510 or fill out the contact form and email it to us, we will contact you as soon as possible.

Yes, we have a vacation rental located on the Withlacoochee River in Dunnellon, please see the links to book with Airbnb or VRBO on the home page or contact us! 

All of our boats are equipped with life jackets, fire extinguishers, and other safety equipment.  All Captain and crew members  are all CPR certified 

Our policy is that you please give us at least a 72 hour notice prior to you reservation time that you need to cancel your trip and we will give you a FULL refund. For cancellations within the 72 hour period prior to your reservations we will gladly reschedule your trip or offer a gift certificate for a future trip with NO expiration date!! If WE need to cancel due to weather conditions we will give you an option to reschedule or give a FULL refund. All no shows will be charged FULL price. 

Please pay in FULL at time of booking, you will have 72 hours prior to your reservation to cancel for a full refund. 

We will send you an invoice to pay through, you may use  PayPal, Debit/Credit Cards to complete the transactions. 

Towels, sunscreen ( no spray sunscreen is allowed to be sprayed on the boat.) Polarized sunglasses are recommended, wear swimsuits, camera, lunch, snacks, drinks (no glass bottles), snorkel gear, waterproof bag recommended, waterproof phone case recommend, watershoes, hat recommended, 

**Rainbow River does not allow anything disposable or alcohol beverages. Please bring all food and drinks in non disposable containers. No plastic water bottles are accepted. Ziplock containers are allowed, no ziplock bags! 

We‘re sorry no pets are allowed on the boat! 

No smoking is allowed while on board the boat. Feel free to do so at any stops we make once you exit the boat.